# Neakasa M1 Plus Review: Owner Complaints, Specs, Price

> Neakasa M1 Plus: Open top, rotating drum, pull and wrap bags. Published specs, a dated price and owner complaints, each with a source

Source page: /reviews/neakasa-m1-plus/

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# M1 Plus

Open top, rotating drum, pull and wrap bags. Published by Neakasa.

[Read the specification](#spec)

[All self-cleaning litter boxes](/best-self-cleaning-litter-box/)[Filter them in the finder](/litter-box-finder/)[How we work](/methodology/)

$379–$599 2 years warranty Cats lower setup risk 2.4 GHz

Every figure on this page was read from [Collectons independent roundup, read on 2026-10-28](https://www.collectons.org/best-automatic-litter-boxes/). The price came from [the price listing at petof.com, observed on 2026-10-28](https://www.petof.com/best-self-cleaning-litter-boxes).

![A black cat and a greyhound in profile, rim lit against a near black background.](/photos/hero-1.jpg)![A ginger cat and a german shepherd in profile, rim lit against a near black background.](/photos/hero-4.jpg)![A cat’s muzzle and whiskers in the foreground with a dog’s muzzle resting beside it, against black.](/photos/whisker-both.jpg)![A cat and a dog eating from the same plain ceramic bowl on a dark slate surface.](/photos/bowl-both.jpg)

Neakasa M1 Plus Read 2026-10-28

## What the record says

The strengths and the drawbacks, as the sources state them.

Every line below comes from the source we cite. Where the source did not say, we left it out rather than filling the gap.

### What the manufacturer gets right

-   Highest cat weight ceiling in our set at 33 lb, with a kitten mode from 2.2 lb
-   Open top, and the skittiest cat in independent testing used it within hours
-   Two-year protection plan
-   The pull and wrap bag system was the cleanest disposal method tested

### What you will argue about

-   Open top leaks more odour and tracks more litter than an enclosed drum
-   Largest footprint in our set, needing about 2.8 square feet
-   Weight tracking is approximate rather than precise

## What owners complain about

Published owner reports, quoted rather than counted.

The complaint record below is drawn from the owner reports in the sources we cite. We do not scrape, score or aggregate reviews ourselves, and we do not turn them into a star number, because a star number implies a measurement we did not perform. Where an owner report names a failure, we print it as it was written and we leave it standing.

The owner reviews behind this research were sampled between July 2025 and June 2026. A complaint we cannot cite does not reach the page, so the record is shorter than the number of reviews it is drawn from.

Source: [Collectons independent roundup](https://www.collectons.org/best-automatic-litter-boxes/) · read 2026-10-28. Complaint records are published owner reports, cited at the top of each review. We do not count them ourselves.

-   Long-term reviewers on Reddit report plastic door gears cracking after about 12 months of heavy use
-   Rubber litter tray can leak if not seated correctly
-   Open top leads to noticeably more litter tracking

**Running cost.** Owners report proprietary bags are harder to source than generic bin liners. An 11.23 litre bin held about 10 days with three cats in independent testing.

## Specifications

<table class="tbl spec-tbl"><caption class="visually-hidden"></caption><tbody><tr><th scope="row" class="spec-k">Design</th><td class="spec-v">Open top, rotating drum, pull and wrap bags</td></tr><tr><th scope="row" class="spec-k">Waste bin</th><td class="spec-v">11.23 L</td></tr><tr><th scope="row" class="spec-k">Interior volume</th><td class="spec-v">70 L</td></tr><tr><th scope="row" class="spec-k">Cat weight range</th><td class="spec-v">2.2–33 lb</td></tr><tr><th scope="row" class="spec-k">Cats supported</th><td class="spec-v">up to 3</td></tr><tr><th scope="row" class="spec-k">Entry height</th><td class="spec-v">17 in</td></tr><tr><th scope="row" class="spec-k">Noise</th><td class="spec-v">Not published</td></tr><tr><th scope="row" class="spec-k">App</th><td class="spec-v">Yes</td></tr><tr><th scope="row" class="spec-k">Wi-Fi</th><td class="spec-v">2.4 GHz</td></tr><tr><th scope="row" class="spec-k">Safety</th><td class="spec-v">5 pairs of infrared sensors plus 4 weight sensors</td></tr><tr><th scope="row" class="spec-k">Warranty</th><td class="spec-v">2 years</td></tr><tr><th scope="row" class="spec-k">Litter</th><td class="spec-v">clumping, mixed</td></tr><tr><th scope="row" class="spec-k">Consumables</th><td class="spec-v">proprietary waste bags, litter mat</td></tr><tr><th scope="row" class="spec-k">Price observed</th><td class="spec-v">$379–$599</td></tr></tbody></table>

Source: [Collectons independent roundup](https://www.collectons.org/best-automatic-litter-boxes/) · read 2026-10-28. Price observed at https://www.petof.com/best-self-cleaning-litter-boxes on 2026-10-28.

### Where each figure came from

Specification. [Collectons independent roundup](https://www.collectons.org/best-automatic-litter-boxes/) · read 2026-10-28.

Price. [the listing at petof.com](https://www.petof.com/best-self-cleaning-litter-boxes) · observed 2026-10-28 · retailer-listed.

Waste bin volume. [the source we cite](https://petsmartify.com/?p=178/) · read 2026-10-28.

Owner complaint records. Published owner reports, cited at the top of this review. We do not count them ourselves.

Dataset. [/api/catalog.json](/api/catalog.json) · [how we work](/methodology/).

## What it costs

The price we read, on the day we read it.

![A cat and a dog eating from the same plain ceramic bowl on a dark slate surface.](/photos/bowl-both.jpg)

$379–$599

the price we observed on 2026-10-28

1 of 5

setup risk points out of a possible five, which reads as lower risk

Listed at $379.99 on 2026-10-28. Other outlets list the M1 family between $499 and $599 for bundles.

Verification: retailer-listed · observed 2026-10-28

### The setup risk score

Score 1 of a possible 5. The formula is published on the methodology page.

-   2.4 GHz only, so it needs an older style network or a router change

## Before you buy

**Is the Neakasa M1 Plus worth its price?** We publish the price we observed ($379–$599 at https://www.petof.com/best-self-cleaning-litter-boxes on 2026-10-28) against the specification, rather than a verdict we have not earned. The honest summary is in the trade-offs list above: 3 published drawbacks, and 4 published strengths. The finder places it against the rest of the dataset.

**What do owners complain about most?** The published complaint record for this model: Long-term reviewers on Reddit report plastic door gears cracking after about 12 months of heavy use. Rubber litter tray can leak if not seated correctly. Open top leads to noticeably more litter tracking. We quote owner reports from the sources we cite, and we do not count them ourselves.

**What should I check before buying?** Read the methodology page, then check three things against your own home: the waste bin volume against your cat count, the Wi-Fi band against your router, and the warranty length against how long you expect to keep it. Those are the three that decide whether this model works for you.

## Others in this category

4 more records in the same set, each with its own source.

-   Self-cleaning litter boxes
-   [Whisker Litter-Robot 4](/reviews/litter-robot-4/) · $699–$799
-   [PetSafe ScoopFree SmartSpin](/reviews/petsafe-scoopfree-smartspin/) · $171–$400
-   [PETKIT PuraMax 2](/reviews/petkit-puramax-2/) · $299–$300
-   [PETKIT Purobot Ultra](/reviews/petkit-purobot-ultra/) · $487–$800

## Every figure carries a source

Read the specification and the complaint record side by side, with the page each one came from.

[Filter them yourself](/litter-box-finder/)

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Every number we publish carries the source it came from and the date we read it. Where we could not verify a figure, we leave it out rather than estimate it.

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